FAQ

What payment methods are available?

T/T,PAYPAL,WEST UNION

How to ship the goods?

1.Express Service (Door to Door): We use carriers like FedEx, DHL, UPS, and TNT. Typically, you'll receive goods within 2-5 days with the ability to track your shipment online.

2.Airfreight Service (Door to Your Airport): Goods are sent from our factory to your airport. This option is less expensive than express and usually takes 5-8 days. You'll need to collect the goods from your local airport.

3.Sea Shipping Service (Door to Your Harbor): Ideal for non-urgent deliveries, this cost-effective method takes longer but significantly reduces transport costs.

4.EMS or Normal Mail (Door to Your Mailbox): A slower option, best suited for certain circumstances. Note that Chinese postal services often don't accept products with batteries, so please confirm with our sales team before choosing this method.

Will you match your competitor’s prices?

We consistently monitor competitor pricing to ensure our products offer the best value. While some items may appear similar and less expensive, the quality difference becomes apparent upon receipt. Our commitment to commercial-grade, high-quality lights sets us apart. Features like smooth threading, strong magnets, fresh batteries, and bright illumination are non-negotiable standards for us. Remember, it's essential to compare equivalent quality products – it's not just about price, but the overall value and durability.

Can I make a custom light with my company logo in a custom shape?

Absolutely, we specialize in crafting custom lights tailored to your needs. Our experience spans a wide range of unique creations for diverse companies, events, Plus, we offer the added option of branding our products with your logo for promotional purposes.

What is your normal delivery time?

Our standard delivery timeline is 15 days post-order confirmation, but should you require an expedited service, please inform us initially. We're committed to accommodating your urgent needs as swiftly as possible

Have more questions?

Ask For A Quick Quote

We will contact you within 1 working day, please pay attention to the email with the suffix “@okdmx.com”

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